Returns:

• Can I return a damaged item?
  If you receive a damaged item, please get in touch with us within 48 hours, and we will exchange it for the same product. It would help us greatly if you could provide pictures of the damaged item. If the damaged product was delivered on a Friday, please get in touch with us by Monday.

• How much does returning a damaged item cost?
  Nothing - if the product was faulty or damaged during transport, we cover all the costs.

• Can I return an undamaged item I no longer want?
  You can return any product within 7 days of purchase. However, we will not accept returns for some products, so please contact us to confirm individually.
• A handling fee of 4% of the order value will be charged for the return.

• Are you returning products that require transport on a pallet?

         You will be charged for return shipping costs.

Cancellation:

• How can I cancel a contract?
  The easiest way is to contact us and inform us that you are no longer interested. We will need all your contact information, and you will receive your written notice.

• What happens if I cancel a contract?
  You will receive a refund of your product, and the funds will be returned to you using the same means you used to pay for it.