Elterm Electric Boiler Servis

Servis plus Extended Boiler Warranty After Two Years Of Standard for Another One

How this works: 

If you book our company to service your boiler. 

You will receive an extra one-year warranty at the end of the standard two-year period.

Maximum up to six years.

Only for Elterm electric boiler.

To benefit from the one-year extended boiler guarantee, you must follow the following terms and conditions besides Elterm UK. Any claim against the guarantee will be rejected.

A boiler protection kit, including a Magnetic Filter and a water descaler on combi and storage boilers, must be used, and the following installation and servicing steps must be conducted in full: The heating system filter should be installed in the heating system pipework under the filter installation instructions enclosed in the pack.

The heating system must be flushed, cleansed and inhibited following BS7593.

In all instances, a suitable corrosion inhibitor must be introduced into the clean primary water system as described in the manufacturer’s instructions.

The pH level must always be as per the manufacturer's instructions. Use a litmus test kit to confirm this, and results must be noted in the relevant section below and the comments section of the logbook upon yearly service.

The heating system's cleanliness should be confirmed using a turbidity tube.

The appliance and the system need to be serviced annually. The boiler's installation and maintenance instructions and the Boiler Protection Kit must describe the service process.

The effectiveness or strength of the inhibitor and consequent cleanliness of the heating system must checked every two years, action taken as appropriate, and noted in the logbook.

The boiler must register with to register; you must provide the appliance's whole serial number and, if possible, the total serial number of the Boiler protection kit. The boiler serial number is clearly shown on the appliance's data plate on the right lower side of the cower.

The boiler protection kit serial number is clearly shown on the product packaging.

The extended guarantee will cover material and labour charges to repair or replace components within the boiler against manufacturing defects from the installation date, provided Elterm or an authorised registered engineer carries this out.

Invoices for attendance and repair by third parties will not be accepted for payment by Elterm.

When claiming on the guarantee, the following will be requested: Proof of the date of installation and proof of purchase.

Proof that the appliance was correctly commissioned (completed logbook, signed by the commissioning engineer)

Proof that the annual service has been completed to the manufacturer’s requirements